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In-app communication APIs for customer engagement
CUSTOMER RETENTION
Engage and retain with dynamic conversations
Launch world-class in-app conversational experiences across chat, calls, & live streaming APIs & SDKs—combined with artificial intelligence—in days. Retain your existing customers for business efficiency.
CUSTOMER CONVERSION
Beautiful, branded notifications that drive action
Reach customers with messages that persist in your app. Scalable, secure, and fast-to-launch, Sendbird Notifications convert at a 2X higher rate than SMS alone, for half the cost.
CUSTOMER SATISFACTION
Mobile-friendly support people prefer
Provide top-notch customer service with the perfect combination of human touch and artificial intelligence. Maximize your existing CRM system's messaging capabilities with Sendbird integrations.
Solutions for financial services
Turn a financial transaction into a lasting relationship.
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Reduction in booking cancellations for a global ride sharing superapp
75%
Reduction in customer support calls for a leading on-demand food delivery app
33%
Increase in user retention for a leading international community site
8%
Digital connections drive real results
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell, Head of Engineering
“Sendbird’s client base gave us confidence that they would be able to handle our traffic and projected growth.”
Hinge, CTO
“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to build in-app chat.”
Accolade, Director of Product Management
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Developers come first
Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich platform, and ready-made UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, without worrying about features, edge cases, reliability, or scale.
Check out our developer resources:
Enterprise-ready compliance
The fastest growing startups to the largest enterprises trust Sendbird with their data. Our chat API, voice API, video API, and conversations platform adhere to leading security and compliance standards to ensure that all your communication and data are encrypted both in rest and motion.
