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Drive more transactions within buyer-seller conversations

Sendbird helps global marketplace platforms connect buyers and sellers within the mobile app to increase conversions and facilitate transactions efficiently.

Sendbird buyer seller conversation

For online marketplaces, closing the gap between purchase intent and a completed transaction is crucial to business success

Close the gap between interest and order completion

Real-time messaging connects buyers and sellers across multiple apps and platforms so they can engage and inform both supply and demand to transact more quickly.

Boost user engagement

Pair in-app messaging with push notifications to nudge users back into your app and keep buyer-seller conversations flowing while boosting engagement and sales.

Reduce your reliance on SMS

SMS, calls, and emails pull users out of your app, requiring costly call masking, and push costs onto your buyer and seller. In-app chat, voice, & video are more cost-effective and reliable alternatives.

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Build trust across your marketplace

Create engaging human connections to ensure the best and most transparent and trusted user experience while consumers learn about the products and services sold.

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Take back control of your data

Gain access to valuable data you can leverage to better understand your customer base, their purchasing patterns, and preferences.

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On-brand, curated experience

Customize the overall look to suit your needs. Incorporate colors, fonts, and icons to make the interface look exactly how you want it to be.

Ready to elevate your marketplace?