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Advanced encryption and security standards

From TLS encryption and security compliance to our continuous commitment to a secure environment, Sendbird delivers a secure messaging API and infrastructure.

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Security compliance

Sendbird is SOC 2, ISO 27001, HIPAA/HITECH, as well as GDPR compliant.

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Security in transit

All communication to and from Sendbird servers is encrypted using TLS/SSL with authentication devices for client- and server-side.

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Secure cloud infrastructure

All files are saved with AES256 encryption in our private cloud and access is tightly restricted. Sendbird conducts regular third-party penetration testing to proactively ensure security and address potential vulnerabilities.

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Submit a vulnerability

We take the security of our customers very seriously, if you believe you have found a vulnerability in our systems, please use this form to submit it to us, and we will work with you to resolve it.

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