A more mature and proven alternative to Stream

#1 chat API for the world's largest brands

Sendbird is the leading in-app chat, voice, and video API for market leaders who connect and engage tens of millions of users every day. Sendbird is trusted by global brands such as DoorDash, Hinge, Paytm, and Krafton.

Started with activity feeds, then added chat

Stream started as an activity feed API servicing customers such as CNBC Sports and Crunchbase. Stream then added a new chat offering which for the most part targeted startups and SMBs, with some recent exceptions.

Why leading brands choose Sendbird over Stream

Ease of integration. We have a no-code configuration tool in our UI Kit.

Reliable and Scalable. No hard caps on peak connections so your messages are never dropped.

Best live technical support. Dedicated team of customer-facing solution architects.

A proven platform for integrating chat, voice and video within your app

Ease of integration

Developer

Computer Software

“I was able to do my tasks really quickly with Sendbird whereas with Stream there was a lot of confusion and lack of clarity unlike what I'm supposed to actually do, like where this [user token] comes from.”

Live support from technical architects

CTO

Marketplace

“We've been talking with a lot of different companies in regards to like technical integrations and all of our experiences aren't positive, but with Sendbird it definitely was positive.”

Proven product that scales. Mature company.

VP of Engineering

On-demand Service

“Stream does seem to be kind of a less mature company, and so I think the ability to go with somebody where we had a little higher confidence that was the
right solution.”

Ease of integration

Engineer

Fintech company

“Stream has a limited trial period, but Sendbird has no limited trial.”

Live support from technical architects

VP of Engineering

Digital Health company

“I think that in terms of support, Stream team was probably the least responsive.”

Proven product that scales. Mature company.

Product Manager

Fintech company

“We were on a plan that we thought would be completely scalable for our solution. And we started running into issues and we had no idea why this was happening. Some errors on their server and we just didn't get any support and it wasn't documented.”