DIRECT MESSAGES & GROUP CHATS
Let your users connect anywhere, anytime
Build an engaged social community among your user base with chat, voice, and video.
Reddit increases user retention by 8% with Sendbird
52M+ active users keep returning to one of the world's top social communities through direct and group chat channels
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Personal connections
Connect users with an easy, fun, emotive in-app chat.
Ongoing conversations
Let users pick up conversations from where they left off.
Rich media & actions
Power a variety of actions quickly—such as attachments, reactions, and transactions within chat.
Everything is better with conversations
Power 1:1 conversations between drivers and riders, buyers and sellers, doctors and patients, or users wanting to send money to one another. Message users in group chats to socially connect and build community. Communicate with large-scale channels to bring thousands of users together. No matter the scenario, conversations make your app more engaging.
Customize the experience you want
Make the experience look exactly how you want it to be—colors, fonts, icons, and bevels included. Build powerful workflows by integrating messaging with your CRM, payments back-end, or any tool that is relevant for your business.
Lead with trust and safety
Keep conversations safe and fun with industry leading chat moderation. Give users tools to block and report bad actors. Let users converse with one another in their preferred language with translation tools.
Solutions for every industry
On-demand
Be it ride sharing or delivery, prevent booking cancellations and missteps through always-on communication between your customers.
Marketplaces
Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform and more.
Fintech
Turn payments into a social experience and increase transactions and retention in your app.
Social & communities
Increase engagement and retention in your community with topic based group chats.
Gaming
Keep users engaged in-game longer with a unified chat experience. Connect gamers to the rest of the community with 1-on-1 messaging and group chats.
Livestreaming
Create a digital stadium for your audience and let fans connect and celebrate in real-time. Engage buyers in live commerce streams to drive more sales.
Digital connections drive real results
With over 144 million listings on its peer-to-peer marketplace, Carousell uses Sendbird to connect buyers to its growing supply-side. By replacing its in-house messaging with Sendbird, Carousell frees its engineers to spend time perfecting the product experience.
“Sendbird is an important partner for Carousell, and they power Carousell’s core transaction flows by providing a fast and reliable chat service between our buyers and sellers.”
Victor Neo, Director of Engineering at Carousell
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