OPERATIONAL MESSAGES
Protect your users with in-app messages
SMS is expensive, email is rife with phishing, and push notifications get dismissed. Meet in-app messages.
Glovo reduces order cancellations by 50% with Sendbird
Spain's leading food delivery service cuts order cancellations in half across 15M+ active users
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Secure and reliable
Deliver in-app messages for status updates or confirmations that are secure and reliable.
Contextual to your app
Send personalized messages and real-time alerts in response to actions inside your app.
Give customers a unified inbox
Unlike push notifications that get dismissed, or SMS which is outside of your app, in-app messages can persist inside an inbox for action later.
Increase customer satisfaction
Give users confidence and build trust by delivering relevant, real time information, like order status changes and payment confirmations, at every stage of their in-app journey.
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Keep customers informed every step of the way
Financial services
Build customer trust and loyalty by delivering secure, timely messages such as payment confirmations or account alerts.
Retail
Provide peace of mind for shoppers by communicating high-priority information such as transaction receipts and shipping status updates.
Healthcare
Increase patient engagement through high-touch, personalized notifications for appointments, prescription pickup, and more.
Travel & hospitality
Increase customer satisfaction and give peace of mind by pushing check-in alerts and itinerary changes.
On-demand services
Reduce order cancellations with real-time updates on order status, driver location, and delivery timing.
Media & entertainment
Drive user retention through custom, scheduled alerts and reminders based on behavior.