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Take live chat support to another level

Increase customer satisfaction and enable agents to work multiple cases simultaneously with Sendbird’s Salesforce Connector.

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Sendbird's Salesforce Connector is packed with powerful features to help you improve customer experience, streamline mobile support workflows, and protect revenue.
Increase customer satisfaction

Delight your customers with lightning-fast support. Provide real-time, seamless conversations even if sessions disconnect.

Maximize live agent performance

Streamline your support workflows. Enable agents to work on multiple cases simultaneously to drive efficiency.

Drive rapid time-to-value

Get to value fast with effortless implementation. Seamlessly integrate omnichannel support chat for enhanced customer service.

Customer service powered by generative AI chatbots

Assist intelligently. With Sendbird’s SmartAssistant.

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Better handoff and ticket deflection
Effortless customization
Unprecedented speed

Feature-rich chat platform, embedded within your Salesforce instance

Boost CSAT with enhanced features for agents and customers.

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Einstein bot integration
New message alert with notification sounds
Sendbird chat in case details lightning page
Sendbird chat widget in utility bar
Summarize (powered by ChatGPT)
Switch case from chat list

Branded mobile support interface

Personalize your end-user app according to your needs with Sendbird SDKs.

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Easy to integrate

Achieve fastest time to value with easy and hassle-free implementation. Get up and running in hours.

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Live chat support for every industry


Say goodbye to banking frustration. Provide real-time assistance for customers seeking answers to their financial needs.


Get your customers the care they need. Book appointments, access records, and get answers with 24/7 live chat support.


Provide top-notch support for online shopping needs. Help customers track orders and handle product questions for faster conversion.


Offer hassle-free delivery with fast and real-time issue resolution. Answer customer queries and provide updates on order status.

Integrations that drive real results

“The chat built on Sendbird's SDK has become the most popular communication channel among all options available to Traveloka users, including SMS, email, Facebook, or Twitter.”

Adi Alimin, VP of Platform Products

Experience superior in-app chat capabilities

Analyze & Integrate

Ready to take your customer support to the next level?